Biller Direct VPAT
Biller Direct VPAT for version 4.86.0 against WCAG 2.1 AA criteria conducted during November - December 2022
Table 1: Success Criteria, Level A
Criteria | Conformance Level | Remarks and Explanations |
---|---|---|
1.1.1 Non-text Content (Level A) |
Supports |
The product was tested for:
|
Not applicable |
The product does not have any multimedia |
|
1.2.2 Captions (Prerecorded) (Level A) |
Not applicable |
The product does not have any multimedia |
1.2.3 Audio Description or Media Alternative (Prerecorded) (Level A) |
Not applicable |
The product does not have any multimedia |
1.3.1 Info and Relationships (Level A) |
Partially supports |
The product supports this criterion in terms of heading, structure, and semantic markup except, - Additional heading structure is present - The modal dialogs heading needs to be more descriptive - On dashboard, each company card has additional aria-label - On dashboard, headings need to be more structured |
1.3.2 Meaningful Sequence (Level A) |
Supports |
The visual reading order of the product matches with logical reading order |
1.3.3 Sensory Characteristics (Level A) |
Supports |
All the instruction provided does not rely solely on sensory characteristics such as color, sound, shape, size or orientation |
1.4.1 Use of Color (Level A) |
Partially supports |
None of the information use color as a sole mean of communication except Toggle buttons inside notification pop up uses color as a sole mean of selected state |
1.4.2 Audio Control (Level A) |
Not applicable |
The product does not have any multimedia |
2.1.1 Keyboard (Level A) |
Partially supports |
The standard keyboard support is available for navigation throughout this product except on dashboard carousal where bill summary is presented weekly |
2.1.2 No Keyboard Trap (Level A) |
Supports |
There is no keyboard trap in any of the features for this product |
2.1.4 Character Key Shortcuts (Level A 2.1 only) |
Supports |
No specific charter key shortcuts are defined |
2.2.1 Timing Adjustable (Level A) |
Not applicable |
This product will be part of larger application so the system settings will be applicable for this criterion |
2.2.2 Pause, Stop, Hide (Level A) |
Not applicable |
The product does not have any multimedia |
2.3.1 Three Flashes or Below Threshold (Level A) |
Supports |
No flashing objects are found on this product which flashes more than 3 times in one second |
2.4.1 Bypass Blocks (Level A) |
Supports |
There are headings and semantic structure for each page, skip to content link is not applicable here |
2.4.2 Page Titled (Level A) |
Supports |
Each screen on this product has unique title |
2.4.3 Focus Order (Level A) |
Partially supports |
Product was tested for keyboard only navigation to see the logical focus order and its working for most of the features except: - Many of the modal dialog does not trap the focus so focus goes in background content - The focus does not go back to same element once modal/menu closes |
2.4.4 Link Purpose (In Context) (Level A) |
Supports |
Links have descriptive names in this product |
2.5.1 Pointer Gestures (Level A 2.1 only) |
Supports |
There are no multipoint path-based gestures defined for this product so it can be worked with single point gestures |
2.5.2 Pointer Cancellation (Level A 2.1 only) |
Supports |
There is no functionality in this product that can be executed using single pointer cancellation |
2.5.3 Label in Name (Level A 2.1 only) |
Supports |
All the UI components that include text or images of text which have a label, have same name as presented visually |
2.5.4 Motion Actuation (Level A 2.1 only) |
Not applicable |
No feature of this product can only be used by motion of the device |
3.1.1 Language of Page (Level A) |
Supports |
The lang attribute is setup for each page |
3.2.1 On Focus (Level A) |
Supports |
When UI component receives focus, there is no substantial change in context for that page |
3.2.2 On Input (Level A) |
Supports |
When UI component’s value or setting has been changed, there is no substantial change in context for that page |
3.3.1 Error Identification (Level A) |
Partially supports |
Errors are visually shown for the related form fields but are not conveyed to the screen reader users |
3.3.2 Labels or Instructions (Level A) |
Partially supports |
Labels or instructions are provided visually and programmatically to all the form field inputs except - Headings and instructions could be missing on dashboard pages for each individual company modals. - Credential update alert after vendor login does not get announced on screen readers |
4.1.1 Parsing (Level A) |
Supports |
The product pages are parsing well for automated accessibility checker tool |
4.1.2 Name, Role, Value (Level A) |
Partially supports |
Most of the UI elements have name and role defined except - The modal dialog titles are not unique and descriptive - The company cards on dashboard does not have descriptive name |
Table 2: Success Criteria, Level AA
Criteria | Conformance Level | Remarks and Explanations |
---|---|---|
1.2.4 Captions (Live) (Level AA) |
Not applicable |
The product does not have any multimedia |
1.2.5 Audio Description (Prerecorded) (Level AA) |
Not applicable |
The product does not have any multimedia |
1.3.4 Orientation (Level AA 2.1 only) |
Supports |
The product does not restrict view and operation to a single display orientation |
1.3.5 Identify Input Purpose (Level AA 2.1 only) |
Partially supports |
The form input fields where user information is collected does have appropriate autocomplete attribute except on vendor login screen |
1.4.3 Contrast (Minimum) (Level AA) |
Partially supports |
Most of the text meets minimum color contrast guideline except - The errors shown on form input fields - Credential verification alert after vendor login - Some popups on dashboard for confirming details - Headings of Paid and Scheduled section on dashboard |
1.4.4 Resize text (Level AA) |
Partially supports |
The pages can be zoomed to 200% with browser zoom without any loss of content or functionality except when accessing modal to login to vendor’s account |
1.4.5 Images of Text (Level AA) |
Supports |
No images of text been used in this product except essential for logos of vendors |
1.4.10 Reflow (Level AA 2.1 only) |
Supports |
The pages can be zoomed to 400% without need of scroll in both direction |
1.4.11 Non-text Contrast (Level AA 2.1 only) |
Partially supports |
Most of the interactive icons does meet the non-contrast ratio guideline, but many of the form field border color does not meet this guideline as well as hover state of interactive elements does not meet this guideline |
1.4.12 Text Spacing (Level AA 2.1 only) |
Supports |
The product pages are supported with various text styles set by user |
1.4.13 Content on Hover or Focus (Level AA 2.1 only) |
Supports |
There is no tooltip like functionality without title attributes on this product |
2.4.5 Multiple Ways (Level AA) |
Not applicable |
This product will be part of larger application so the global navigation will be applicable for this criterion |
2.4.6 Headings and Labels (Level AA) |
Supports |
The product pages have descriptive headings and structure and labels for all the interactive fields |
2.4.7 Focus Visible (Level AA) |
Partially supports |
Most of the interactive UI elements has visible and good contrast focus indicator except - Some form input fields - Dashboard weekly summary |
3.1.2 Language of Parts (Level AA) |
Not applicable |
There is no other language used for this product |
3.2.3 Consistent Navigation (Level AA) |
Not applicable |
This product will be part of larger application so the global navigation will be applicable for this criterion |
3.2.4 Consistent Identification (Level AA) |
Supports |
All the UI components within this product are identified and working in a consistent way |
3.3.3 Error Suggestion (Level AA) |
Partially supports |
Error suggestions are available visually for all the forms but It does not convey to the screen reader users |
Supports |
Data entered in the forms are validated to help user to correct the data and all the data are reversible. None of the form submission results into legal commitments or financial transaction |
|
4.1.3 Status Messages (Level AA 2.1 only) |
Does not support |
The status messages cannot be programmatically determined at present due to lack of role or properties |
Legal Disclaimer from Q2
The Voluntary Product Accessibility Template (VPAT) is a standardized form to document a product’s conformance with accessibility standards. The VPAT has been used in this document to create Accessibility Conformance Reports (ACRs) describing the accessibility of a product’s features. The information above describes this product's ability to support the applicable Standards/Guidelines, subject to Q2's interpretation of those standards and the remarks in this document.
This document is provided for information purposes only and the contents hereof are subject to change without notice. Q2 does not warrant that this document is error free, nor does it provide any other warranties or conditions, whether expressed orally or implied in law, including implied warranties and conditions of merchantability or fitness for a particular purpose. Q2 specifically disclaims any liability with respect to this document and no contractual obligations are formed either directly or indirectly by this document.