Centrix Exact TMS VPAT


Centrix ETMS VPAT for version 8.8.0 against WCAG 2.1 AA criteria conducted during May 2022 and January 2023

Table 1: Success Criteria, Level A

Criteria Conformance Level Remarks and Explanations

1.1.1 Non-text Content (Level A)

Partially supports

The product was tested for:

- Images that convey information have meaningful alternative text using ALT

- Images that are decorative are marked up using ALT=”” or CSS background images

- Controls have an associated name

- Non-text characters are not used or have meaningful alternative text

This criterion is satisfied in most cases except

- Check images front and back

1.2.1 Audio-only and Video-only (Prerecorded) (Level A)

Not applicable

The product does not have any multimedia

1.2.2 Captions (Prerecorded) (Level A)

Not applicable

The product does not have any multimedia

1.2.3 Audio Description or Media Alternative (Prerecorded) (Level A)

Not applicable

The product does not have any multimedia

1.3.1 Info and Relationships (Level A)

Does not support

The product supports this criterion in terms of semantic mark up at a few places, but overall many components do not have semantic mark up, specifically it lacks support in the following areas:

- Most of the pages do not have headings or landmarks defined

- Forms are missing labels

- Modals are not semantic with proper heading structure

- Tables are missing header cells on many pages

1.3.2 Meaningful Sequence (Level A)

Partially supports

The visual reading order of the product matches with logical reading order throughout the application except:

- Most of the modal dialogs are not reachable via keyboards

- Some other modal dialogs are not in meaningful logical reading order

1.3.3 Sensory Characteristics (Level A)

Supports

All the instruction provided does not rely solely on sensory characteristics such as color, sound, shape, size or orientation

1.4.1 Use of Color (Level A)

Supports

None of the information use color as a sole mean of communication except

1.4.2 Audio Control (Level A)

Not applicable

The product does not have any multimedia

2.1.1 Keyboard (Level A)

Partially supports

The standard keyboard support is available for most of the pages but support lacks in following areas:

- Check images are not keyboard accessible to zoom or view enlarged version

- Calendars are not keyboard accessible

- Most of the modals are not reachable via keyboard

2.1.2 No Keyboard Trap (Level A)

Supports

There is no keyboard trap in any of the features for this product

2.1.4 Character Key Shortcuts (Level A 2.1 only)

Supports

No specific character key shortcuts are defined

2.2.1 Timing Adjustable (Level A)

Does not support

This product does not allow user to extend the session timeouts

2.2.2 Pause, Stop, Hide (Level A)

Not applicable

The product does not have any multimedia

2.3.1 Three Flashes or Below Threshold (Level A)

Supports

No flashing objects are found on this product which flashes more than 3 times in one second

2.4.1 Bypass Blocks (Level A)

Does not support

This product does not have consistently defined headings, landmarks or skip to content link

2.4.2 Page Titled (Level A)

Does not support

The pages on this product do not have unique page title

2.4.3 Focus Order (Level A)

Partially supports

Product was tested for keyboard only navigation to see the logical focus order and it is working for most of the features except:

- Most of the modal dialogs are not keyboard reachable so does not maintain logical focus order

- Calendars are not keyboard reachable so does not maintain logical focus order

2.4.4 Link Purpose (In Context) (Level A)

Partially supports

Links have descriptive names in this product except:

- Some pages use links for pagination component e.g file mapping page

2.5.1 Pointer Gestures (Level A 2.1 only)

Supports

There are no multipoint path-based gestures defined for this product so it can be worked with single point gestures

2.5.2 Pointer Cancellation (Level A 2.1 only)

Supports

There is no functionality in this product that can be executed using single pointer cancellation

2.5.3 Label in Name (Level A 2.1 only)

Does not support

In this product, most of the forms do not have programmatic label matching with visual label

2.5.4 Motion Actuation (Level A 2.1 only)

Not applicable

No feature of this product can only be used by motion of the device

3.1.1 Language of Page (Level A)

Supports

The lang attribute is setup for each page

3.2.1 On Focus (Level A)

Supports

When UI component receives focus, there is no substantial change in context for that page

3.2.2 On Input (Level A)

Supports

When UI component’s value or setting has been changed, there is no substantial change in context for that page

3.3.1 Error Identification (Level A)

Partially supports

Error suggestions are available visually but not available to screen reader users, and in many cases, errors are not descriptive enough

3.3.2 Labels or Instructions (Level A)

Partially supports

Labels or instructions are provided visually but not available programmatically for most of the form fields. Additionally:

- Required form fields are not programmatically defined

- Format of form field data is not provided

 

4.1.1 Parsing (Level A)

Partially supports

The product pages are parsing well for automated accessibility checker tool except duplicate ids

4.1.2 Name, Role, Value (Level A)

Partially supports

Many of the UI elements have name and role defined except:

- Modal dialog role is not defined so it is not clear for screen reader users about modal dialogs and its content

- Select dropdowns do not have accessible name associated for most of the dropdowns

Table 2: Success Criteria, Level AA


Criteria Conformance Level Remarks and Explanations

1.2.4 Captions (Live) (Level AA)

Not applicable

The product does not have any multimedia

1.2.5 Audio Description (Prerecorded) (Level AA)

Not applicable

The product does not have any multimedia

1.3.4 Orientation (Level AA 2.1 only)

Supports

The product does not restrict view and operation to a single display orientation

1.3.5 Identify Input Purpose (Level AA 2.1 only)

Not applicable

The form input fields where user information is collected does have appropriate autocomplete attribute except some of the fields like address, SSN, birthdate are missing it

1.4.3 Contrast (Minimum) (Level AA)

Partially supports

Most of the text meets minimum color contrast and also the product branding can be changed for various colors by each customer

1.4.4 Resize text (Level AA)

Supports

The pages can be zoomed to 200% with browser zoom without any loss of content or functionality

1.4.5 Images of Text (Level AA)

Supports

No images of text been used in this product except for essential logos and check images

1.4.10 Reflow (Level AA 2.1 only)

Partially supports

The pages can be zoomed to 400% without need to scroll in both directions except User Setup (Client), File mapping, Submit issued check file, Account reconciliation summary and ACH report types

1.4.11 Non-text Contrast (Level AA 2.1 only)

Partially support

Some of the form input border color does not meet non-text contrast guidelines e.g. Check search page

1.4.12 Text Spacing (Level AA 2.1 only)

Supports

The product pages are supported with various text styles set by user

1.4.13 Content on Hover or Focus (Level AA 2.1 only)

Supports

There is no tooltip-like functionality without title attributes on this product

2.4.5 Multiple Ways (Level AA)

Supports

This product has consistent left-hand navigation that is available on each page to navigate within pages easily

2.4.6 Headings and Labels (Level AA)

Partially supports

The product pages do not have headings, so it is not applicable for headings but in many instances labels are not descriptive enough or only presented as placeholders

2.4.7 Focus Visible (Level AA)

Partially supports

Most of the interactive UI elements have visible and good contrast focus indicators but it does not meet color contrast guideline of 3:1

3.1.2 Language of Parts (Level AA)

Not applicable

There is no other language used for this product in the given page

3.2.3 Consistent Navigation (Level AA)

Supports

This product has consistent left-hand navigation that is available on each page in same order

3.2.4 Consistent Identification (Level AA)

Partially supports

All the UI components within this product are identified and working in a consistent way except:

-          Dropdowns do not have accessible name so identifying dropdown component on screen reader is harder

-          Modals are not announced with appropriate role on the screen readers

3.3.3 Error Suggestion (Level AA)

Partially supports

Error suggestions are available only visually and not programmatically

3.3.4 Error Prevention (Legal, Financial, Data) (Level AA)

Supports

Data entered in the forms are validated to help user to correct the data and all the data are reversible. None of the form submission results into legal commitments or financial transactions

4.1.3 Status Messages (Level AA 2.1 only)

Partially supports

The status messages can be programmatically determined on some pages except on File mapping or Submit issued check file page where no announcement on screen readers

Legal Disclaimer from Q2

The Voluntary Product Accessibility Template (VPAT) is a standardized form to document a product’s conformance with accessibility standards. The VPAT has been used in this document to create Accessibility Conformance Reports (ACRs) describing the accessibility of a product’s features. The information above describes this product's ability to support the applicable Standards/Guidelines, subject to Q2's interpretation of those standards and the remarks in this document.

This document is provided for information purposes only and the contents hereof are subject to change without notice. Q2 does not warrant that this document is error free, nor does it provide any other warranties or conditions, whether expressed orally or implied in law, including implied warranties and conditions of merchantability or fitness for a particular purpose. Q2 specifically disclaims any liability with respect to this document and no contractual obligations are formed either directly or indirectly by this document.