Prompted by the effect of the coronavirus, financial institutions are adapting to new realities and finding innovative ways to meet their account holders’ growing and changing needs. Self-service forms, call center scripts, and digital account opening are just three ways your organization can help your account holders adjust to the stresses created by the COVID-19 pandemic. A previous Q2 blog took a deeper dive into this relevant topic, and we’ve created a new resource to help FIs like yours access this information quickly.
Download the resource
Access the downloadable COVID-19 FI Checklist: 10 Best Practices for a Pandemic Digital Enablement Package and discover ten helpful strategies for providing seamless service during this remarkable time and in the future.