Every year, the Q2 team puts great effort into creating a client conference that features an extensive array of topics so attendees can join the sessions that are most relevant to their needs. By adapting CONNECT 20 for a virtual format, we’ve been able to tailor these topics to address the state of the industry during these unusual times.
Topics that matter to FI professionals
This year, attendees can explore several learning tracks, with presentations and on-demand sessions that focus on retail and commercial topics, strategy, and customer experience.
The following presentations and on-demand sessions are just a sample of the learning opportunities available in the CONNECT 20 agenda:
Retail Topics
What’s Happening in the Industry (and a Look into What’s Next)
Anthony Ianniciello | VP, Product Development
Discover the latest retail banking developments with a look into the innovation delivered in 2019 and our plans—inspired by your feedback and our research—for 2020. This session will showcase new and planned advancements to Q2's retail banking solution.
Q2 Human Digital Experience (HDX): Raising the Bar
for Service and Experience
Ryan O’Shaughnessy | Director, Product Management
Johnny Ola | VP, Strategic Alliances and Business Development
Learn more about the Q2 Human-Digital Experience (Q2 HDX) on Salesforce AppExchange and how you can deliver outstanding account holder service and experiences by merging digital and in-person interactions into one interface within the Financial Services Cloud. Hear about a Q2 customer who's already reaping the benefits.
Commercial Topics
Commercial Banking Trends: A Focus on Real Time Payments and
Q2’s Product for FIs Serving Larger Businesses
Brian Koenig | Product Manager
Allyson Lutz | Senior Product Owner
Commercial banking continues to evolve, and your most valuable customers depend on continued innovation. Learn about developments in the Real Time Payments arena, key industry trends in commercial banking, and how Q2 continues to deliver useful innovation with its product roadmap.
Convenience is the New Loyalty for Loans: A Look at the
Combined Power of Q2 Cloud Lending and Q2 PrecisionLender
Felix Rivas | VP, Strategic Initiatives
Scott Morgan | Senior Solutions Consultant
Even for your valuable commercial customers, convenience translates into loyalty. Learn about industry trends and the product vision and roadmap developed to help you leverage the combined power of Q2's commercial loan sales, negotiation, and onboarding solutions.
Customer experience
Best Practices for Successful Q2 Implementations & Solution Delivery
Bharath Oruganti | SVP, Service Delivery
Bill Gravette | VP, Technology Delivery
Discover how our continuous solutions delivery approach and best practices are delivering successful projects and innovation better than ever before.
Q2 Central Updates: Get the Latest Developments Surrounding
Q2’s Critical Back Office Suite
Lisa Wade | UI/UX Manager
Ashley Stone | Software Engineer Manager
Q2 is committed to providing a unified back-office experience for FIs. Join us as we share a product update, our near-term roadmap, and future vision for this critical management solution for digital banking.
Strategy
The Evolving Digital Attack Landscape: Industry Updates and
Q2’s Data-Security Strategy and Vision
Lou Senko | SVP & Chief Information Officer
Join Q2's accomplished CIO Lou Senko to learn about how the digital attack landscape is evolving, what Q2 sees and what we can do about it - from Bots to Blockchain - to keep your data, your reputation, and your account holders safe from ever-changing and always-accelerating fraud attempts.
Leading Fintech Trends: Direct Lessons Taken from
Fintech Customer Experience, Operating Models, and Innovation Strategies
Paul Walker | General Manager, Q2 Open
Fintechs are introducing new ideas, business models, and customer experiences to account holders everywhere. Hear Q2's industry expert Paul Walker share insights from first-hand experience with industry leaders and what you should be expecting next.
Register to attend
It’s not too late to register to attend the last event in the CONNECT 20 virtual series. In addition to valuable learning opportunities, your free registration includes opportunities to network with colleagues and industry leaders, learn about Q2’s wealth of products designed to help FIs be the ever-present companion on your account holders’ financial journey, explore Q2’s innovation efforts and more. Visit the CONNECT 20 website to register and learn more.
