Q2 helps MAX Credit Union save development time and significant costs with Q2 Innovation Studio

MAX CU Hero
Q2 accelerates innovation and speed of delivery for Max Credit Union
Reduced time to build
out Membership Rewards Program from six to eight months to weeks
Saved nearly $180,000
by creating Member Referral Program in house
Saved $50,000
by creating Member Rewards Program with Q2 Innovation Studio
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"If you have people in house who are knowledgeable in Innovation Studio, you can really create these things. For instance, we quoted out a Customer Member Rewards Program, and it was going to cost us upwards of $50,000 and take six to eight months. I literally did it myself in about two days of coding and two weeks of information gathering."
Dale Watkins, Chief Information Officer, MAX Credit Union

About MAX Credit Union

Headquarters
Montgomery, Alabama
Assets Under Management
$2 billion
Solutions
Q2 Digital Banking Platform, Q2 Innovation Studio

Challenge

MAX wanted to increase the speed of innovation to meet member needs

Serving a dynamic, evolving group of account holders requires financial institutions to stay nimble and ahead of the competition, all while being compliant with regulators, providing tight cybersecurity and delivering an authentic user experience in step with the institution's unique brand.

Solution

Q2 Innovation Studio enables MAX to increase the cadence of innovation 

Q2 Innovation Studio gave MAX's in-house developers more control of the cadence and content of new digital tools and functions. MAX no longer needed to solely rely on outside resources to innovate and develop new programs for its members.          

Results

Q2 provided MAX with the resources, autonomy and support needed to foster in-house development, which resulted in the following:

  • Reduced time to build out Membership Rewards Program from six to eight months to weeks
  • Saved nearly $180,000 by creating its own Member Referral Program in house
  • Saved $50,000 by creating Member Rewards Program with Q2 Innovation Studio
  • Enhanced automation, benefiting internal efficiency, processes and reporting

Read the MAX Credit Union Case Study

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