Resource Library
Case Studies
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Q2 and SavvyMoney Drive NavyArmy CCU's Proactive Approach to Credit Scores
Case Study
Q2 and SavvyMoney changed how NavyArmy CCU engages with members wanting to establish credit. The CCU no longer pulls credit reports reactively, providing better member experiences, and growing.
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Q2 and SavvyMoney Enable GreenState Credit Union with their Digital Banking Transformation
Case Study
A digital banking transformation is happening at GreenState. In just eight months, the CU generated $1 million in new home equity loans and credit cards, thanks to Q2 and SavvyMoney. Besides happier members, efficiency gains have been made.
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Axos Bank’s Direct Deposits Jump 30 Percent with Q2’s ClickSWITCH
Case Study
Axos Bank chose to partner with Q2 and quickly deployed ClickSWITCH, which addresses its challenge of bringing new account holders onboard by quickly, safely and efficiently switching direct deposits and automatic payments to new accounts.
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UNIFY Financial Credit Union: Enhances Member Experience with Q2 Discover and Q2 SMART
Case Study
Check out how longtime Q2 customer UNIFY Financial Credit Union was able to provide its customers with a unique user experience by harnessing the power of its user data with Q2 Discover. Unify FCU was able to deploy customized in-app banners called “guides” to answer all it's most common user questions resulting in significantly reduced call center volume
White Papers
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Get Ahead of Risk Through the Right Technology
White Paper
Learn more about leveraging automation to help create efficiencies around fraud and risk management, so that your backoffice staff can better serve commercial clients.
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5 Things Every CISO Should Know: Securing the Digital Banking Channel in 2022 and Beyond
White Paper
This whitepaper explores five best practices to safeguard your FI from every angle, support scalability, and better serve your customers in an evolving threat landscape.
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Fintechs: Increase efficiency and speed to market with our unique Innovation Studio
White Paper
Q2 Innovation Studio lets fintechs connect with over 450 financial institutions by performing a single integration, expediting sales velocity and minimizing customer acquisition cost.
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Learn more about Q2's Integrated Commercial Office
White Paper
This informative paper from Q2 VP of Product Marketing Dean Jenkins discusses Q2's Integrated Commercial Office, an integrated set of commercial banking digital solutions that we combine with deep industry expertise to meet the digital challenges of FIs today.
Product Overviews
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Q2 Config: Gain More Efficiency to Focus on Your Relationships
Product Overview
Q2 Config is a self-service tool for FI admins and CSRs to easily make and publish their own UI changes. By simplifying and accelerating the process to control the UI, an FI attains more efficiency to focus on what matters most: their customers and members.
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Onboarding: More Than Account Opening
Product Overview
Turn account opening into an automated, mobile experience. You’ll have consumers fully funded and engaged in minutes.
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Managing Disputes Made Simpler
Product Overview
Our collection of add-on modules gives CentrixDTS additional functionality to help your financial institution save time, reduce friction, and ensure Reg E compliance. And recently, we began offering digital banking integration for self-service disputing through the DTS Self-Service Disputes API.
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Save Time and Money with a Simple, Full-featured Dispute Tracking Solution
Product Overview
CentrixDTS™ greatly simplifies the administration of disputed electronic transactions (debit card, ATM, ACH, and remittance transfers) for the purpose of Reg E compliance.
Latest Videos
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Keys to a Successful Digital Banking Onboarding Process
Webinar
With more consumers researching and opening new banking accounts on digital channels, the need for a strong multichannel onboarding process has never been more important. Without a focused commitment to building real-time engagement across the entire customer journey, revenues and loyalty can be lost. In this webinar, Jim Marous and Lee Willis will discuss the keys to developing a winning onboarding program.
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How to Identify and Monitor Customers Posing the Greatest Risk.
Webinar
Traditional risk management is manual, siloed, and can impact your FI's ability to grow. Each payment channel (ACH, loans, RDC, wire, etc.) presents risk, and together they create a complex landscape with compounded threats. With so many variables across multiple channels, it’s difficult to pinpoint your greatest areas of risk and to ensure a proper monitoring strategy is in place for each one. Learn how financial institutions are developing processes and deploying technology to reduce risk exposure and improve back-office efficiencies that drive growth.
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Are you prepared for what's next in small business banking?
Webinar
Q2 & Barlow Research Present: Threats and Opportunities to your SMB Portfolio
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Q2's Will Furrer on the cultural impact of STP
Testimonial
I certainly appreciate that a shift from manual, human-led processes to purely automated digital workflows can take some getting used to. In fact, a lot of organisations might even consider it radical.
Analytics
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The State of Commercial Banking Report: January 2022 Market Analysis
Report
Explore commercial banking market trends from 2021 and examine the opportunities and challenges that lie ahead in 2022.
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How PrecisionLender Helps Banks Understand Relationships
Product Overview
Better understand a client relationship's current and future value with timely information delivered automatically.
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The Changing Role of Marketing in the Digital Age
White Paper
Traditional, mainstay marketing simply isn't as effective in the digital age. Get your FI's marketers ahead of the transformation.
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Uncover real account holder needs
Infographic
What happens when FIs capitalize on their data with Q2 SMART™? FIs increase revenue per account holder.
Account Onboarding
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Keys to a Successful Digital Banking Onboarding Process
Webinar
With more consumers researching and opening new banking accounts on digital channels, the need for a strong multichannel onboarding process has never been more important. Without a focused commitment to building real-time engagement across the entire customer journey, revenues and loyalty can be lost. In this webinar, Jim Marous and Lee Willis will discuss the keys to developing a winning onboarding program.
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Onboarding: More Than Account Opening
Product Overview
Turn account opening into an automated, mobile experience. You’ll have consumers fully funded and engaged in minutes.
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Easy AO with regulatory compliance: It can be done
White Paper
Make account opening work for your FI. Learn how to achieve compliance and exceed user expectations.
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Attain sales success in digital channels
White Paper
Digital customers expect a great sales experience, and the right checkout process can help deliver it.