Welcome to the Q2 Chronicle, your monthly newsletter for the latest updates, insights, and resources from Q2. Stay informed about key topics this month and explore the full edition below
When: Friday, May 29 | 11 a.m. CT
Account takeover threats continue to evolve, requiring a more connected approach to fraud prevention. In this episode, Q2 will introduce new innovations designed to strengthen account takeover defense across digital banking.
See how User Activity Monitoring and Restricted Entitlements Mode work alongside existing Q2 capabilities to help teams identify risk earlier, apply more precise controls, and contain threats before they escalate. Together, these capabilities support a more unified approach to disrupting account takeover across the fraud lifecycle while maintaining a seamless account holder experience.
When: Friday, June 26 | 11 a.m. CT
As the financial industry transitions to ISO 20022, financial institutions have an opportunity to modernize operations, improve payment experiences, and strengthen long-term competitiveness.
Join Q2 Treasury Fulfillment and Q2 Direct Data Services to explore what the ISO 20022 transition means for your institution, your teams, and the clients you serve. Learn how modernization can help streamline payment operations, make richer data more actionable, and turn industry change into opportunity.
AI in banking can’t just be impressive. It has to be explainable, auditable, and safe enough to earn trust. In this episode of the Cut to Context podcast, Adam Blue talks with Beth Anne Bygum, Q2’s chief information security officer, about what responsible AI looks like inside financial services, from agent identity and data protection to human oversight and security by design. It’s a practical, candid conversation about where AI gets powerful, where it gets risky, and why trust still must lead.
Many financial institutions are no longer asking whether AI matters, they’re asking where to start. In this episode Q2 CTO, Adam Blue and Corey Gross discuss how banks and credit unions can move from broad experimentation to focused AI investments aligned to business strategy.
The conversation explores why some of the strongest near-term opportunities may exist in operational workflows, fraud prevention, support resolution, and other areas where AI can deliver measurable outcomes today.
AI is changing how work gets done, but the most important question may be what it enables people to do better. In this episode, Q2 CTO Adam Blue and Chief People Officer Kim Rutledge discuss the human side of AI transformation, including employee uncertainty, the value of judgment, and how automation can create more space for meaningful work.
Their conversation explores how organizations can move with urgency while keeping people at the center of change.
When: Thursday, May 28 | 3:00 p.m. CT
Join Q2 leaders for a candid customer webinar covering platform performance, infrastructure improvements, Support transformation initiatives, and the evolving threat landscape.
Bring your questions for a live Q&A and gain a clearer view of the technology priorities and risk considerations shaping digital banking strategy ahead of CONNECT.
When: Thursday, May 28 | 3:00 p.m. CT
Budget planning is more than a financial exercise, it is an opportunity to align digital strategy with measurable outcomes.
The 2027 Budget Planning Guide maps priorities across engagement, fraud, and growth to practical solution areas. Download the guide, review it with your CSM, and identify where to focus next together.
When: Monday, June 1 | 3:30–5:30 p.m. CT
Partner Assessment Sessions at CONNECT offer a streamlined networking experience through 10-minute, one-on-one meetings between Q2 customers and fintech partners.
These curated conversations help attendees make valuable introductions, explore solutions, and evaluate potential partners aligned to their strategic goals. Customers can preschedule meetings to maximize their CONNECT experience.