---
title: The Case for Personal Experiences
description: The Experience Factor podcast welcomes Jaime Dominguez and Jim Marous discussing the surprising similarities in banking preferences across generations.
---

[Podcasts ](https://www.q2.com/podcasts)

# [The Case for Personal Experiences](https://www.q2.com/podcasts/desire-for-data-driven-personalization-unites-demographic-segments)

 Written by [Catherine DeStasio](https://www.q2.com/podcasts/author/catherine-destasio) | 10 Mar, 2025

Episode 1:

Q2 has partnered with banking expert and Banking Transformed podcast host Jim Marous for *The Experience Factor*, a special five-episode podcast series exploring why account holder experiences may be the single biggest factor in consumer banking success.  In this first episode,  Jim talks to Jaime Dominguez, Q2 principal product marketer, to discuss recent groundbreaking research by The Harris Poll on cross-generational preferences for more personalized banking experiences.

### Listen

### Watch

### Related Links

[The Experience Factor Podcast - Episode 2](https://hub.q2.com/podcasts/innovation-for-the-win)

[The Experience Factor Podcast - Episode 3](https://hub.q2.com/podcasts/the-power-of-partnership)

[The Experience Factor Podcast - Episode 4](https://hub.q2.com/podcasts/choose-your-path)

[The Experience Factor Podcast - Episode 5](https://hub.q2.com/podcasts/preparing-for-whats-ahead)

[The Personal Bank: Delivering Personalized Experiences Across Generations](https://hub.q2.com/consumer/the-personal-bank-2024-q2-harris-poll-report-2-2)

[View full post](https://www.q2.com/podcasts/desire-for-data-driven-personalization-unites-demographic-segments)

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