The Case for Personal Experiences

Digital Banking Personalization The Experience Factor

By Catherine DeStasio

10 Mar, 2025

Episode 1:

Q2 has partnered with banking expert and Banking Transformed podcast host Jim Marous for The Experience Factor, a special five-episode podcast series exploring why account holder experiences may be the single biggest factor in consumer banking success.  In this first episode,  Jim talks to Jaime Dominguez, Q2 principal product marketer, to discuss recent groundbreaking research by The Harris Poll on cross-generational preferences for more personalized banking experiences.

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Related Links

The Experience Factor Podcast - Episode 2

The Experience Factor Podcast - Episode 3

The Experience Factor Podcast - Episode 4

The Experience Factor Podcast - Episode 5

The Personal Bank: Delivering Personalized Experiences Across Generations