Consumer Banking

Create lifetime consumer relationships

Now, with Q2 Engage, you can deliver dynamic personal experiences that build loyalty from account opening to primacy. Create lifetime relationships through experiences that evolve with people, improve lives, and fuel growth.

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Differentiating your brand has never been tougher

With familiar and new competition, the status quo is no longer an option. Acquiring and keeping today’s account holders takes meaningful, loyalty-building engagement that’s uniquely yours.

  • How can you know people you’ve never met?

    With fewer in-branch interactions, transforming data into insights that tell peoples’ stories as they unfold is critical—starting in the first days of onboarding.

  • Capturing new markets takes new approaches

    Delivering products and services relevant to today’s consumers—especially valuable Gen Z and Millennials—requires innovative technology and new thinking.

  • Achieving the growth imperative

    To thrive, banks and credit unions must increase deposits through digital channels—sustainably and efficiently. That makes relationship-building, not just deposit-gathering, priority one.

Introducing Q2 Engage

A suite of consumer banking solutions designed to acquire and build lifetime relationships
Know

Use data and AI to understand needs across account holder journeys.

Serve

Deliver dynamic personal experiences for the moments that matter.

Grow

Deepen relationships with personal engagement beyond traditional banking.

Experiences that evolve with people

Segment groups of account holders based on their unique needs. Then, easily curate dynamic personal experiences on modern dashboards with features that resonate and improve lives—in the moments that matter.

We make it simple with no code and a pre-integrated partner ecosystem of trailblazing fintechs.

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Whitepaper

Q2 Engage: Building Lifetime Consumer Relationships With Dynamic Personal Experiences

Ready to dig deeper into how dynamic personal experiences can help you differentiate and build lasting account holder loyalty? Download our new white paper to learn more about the powerful framework to know, serve, and grow your consumer banking relationships. Plus, read how one financial institution is putting it into practice.

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Q2 Engage: Lifetime relationships, uniquely yours

The Q2 Engage suite of consumer banking solutions includes everything you need to know, serve, and grow consumer relationships—at every step along life’s journey.

Know

Understand needs from Day 1

Lifetime relationships start on Day 1. Turn data into knowledge to deliver what people need—when they need it—beginning with a fully guided account opening and onboarding experience. 

See how

Serve

Deliver next best experiences throughout life journeys

With insights that reveal people’s evolving stories, create groups with similar needs. Then, curate tailored dashboards with tools, guides, and offers that resonate in the moments that matter—for meaningful engagement and lasting loyalty.

Deliver dynamic personal experiences

See how

Use data to serve evolving needs

See how

Grow

Grow relationships beyond traditional banking

Go beyond traditional checking accounts and debit cards to offer the financial tools people need no matter where life takes them. With Q2 Innovation Studio’s 150+ pre-integrated fintech partners, you have everything you need for whatever comes next. 

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2024 Retail Banking Trends and Priorities

2024 Retail Banking Trends and Priorities Report

Retail banking trends in 2024 include composable banking, instant payments, and analytics-driven personalization.

Read now

Solutions for your biggest challenges

How Q2 helps build relationships and revenue

  • 140% Increase in digital marketing success with Q2 SMART and Q2 Discover targeted campaigns

    Q2 customer-supplied metric
  • $1M+ Q2 Innovation Studio impact from non-interest income, cost savings, and efficiencies

    Reported by Q2 customers
  • 20% Spike in Axos Bank’s deposit volume for Q2 ClickSWITCH-associated accounts

Results speak loudly

Best in Class

Consumer Banking

IDC MarketScape: Digital Banking Customer Experience Platforms

Learn more

  • “At the time we went live with Q2, we were $10 billion in assets. That was 2017. Today, we are $24 billion in assets.”

    Mark Terry
    CIO, United Community Bank

  • “When I think about Q2 as a strategic partner, I really think of them as being innovators.”

    Brandy Allen
    Senior Vice President and Director of Digital Channels, Citizens & Northern Bank
    Read story

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