Citizens & Northern Bank strengthens its competitive edge by becoming an early adopter of new digital innovation
About Citizens & Northern Bank
- Wellsboro, Pennsylvania
- Assets Under Management
- $2.5 billion
- Q2 Digital Banking Platform, Q2 Fintech Partner Ecosystem, Q2 Innovation Studio, Q2 Marketplace, Glia, SavvyMoney, Q2 Discover
C&N needed innovative solutions to maintain its competitive edge.
C&N is a small regional bank, but despite its size, it is highly competitive in the innovation space in part due to its longstanding partnership with Q2. As customer needs evolve, C&N wanted a way to accelerate the delivery of new innovative solutions to its account holders, and became an early adopter of several Q2 solutions.
Q2's fintech partner ecosystem allows fintech partners to integrate into its ecosystem seamlessly, making it easy for C&N to offer new solutions to its customers
C&N leverages the Q2 fintech partner ecosystem, which allows financial institutions to easily and seamlessly add new features, functions, and capabilities to their digital banking platform to accelerate the delivery of new innovative solutions to their account holders through fintech partnerships.
Through its longstanding partnership with Q2, C&N has been able to:
- Save time and effort during customer service inquiries with Glia
- Instantly deploy messages or in-app “guides” that are placed next to specific digital banking features for customers to view with Q2 Discover
- Quickly deliver customer-requested solutions such as SavvyMoney, which automatically monitors credit and provides in-the-moment feedback