Consumer Banking

  1. Digital Banking
  2. Consumer Banking

Deepen consumer relationships with every interaction

Deliver curated personal experiences that transform every digital banking interaction into loyalty-building engagement, on an end-to-end platform that grows with you and the evolving needs of consumers.

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Digital banking that builds lifetime relationships

With the right ecosystem of products and innovation, consumer banking can fuel profitable growth through better, lasting relationships.

  • Beyond data to powerful insights

    With tools to turn data into insights that tell account holders’ stories, you can anticipate needs and engage at every point in their journeys.

  • This time, it’s personal

    One-size-fits-all banking won’t build lifetime relationships. Curate personal experiences on tailored dashboards with just-in-time education and relevant offers that improve lives. 

  • A platform with room to grow

    Grow your consumer, SMB, and commercial banking with one platform that evolves with your strategy, and the needs of all account holders.

  • Innovation at the speed of now

    Q2 Innovation Studio’s fintech partner ecosystem quickly clears a path to innovation with an open-architecture platform to freely build integrated, targeted solutions for every stage in people’s lives.

Dynamic Personalization

Experiences that automatically evolve with people

Turn up the power of data insights, at every interaction. Starting with personalized homepages, we're reimagining digital banking experiences that automatically evolve with account holders—without additional configuration. It’s a fast track to meaningful engagement and loyalty.

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Q2 Innovation Studio

Differentiate with targeted fintech solutions 

With Innovation Studio’s fintech partner ecosystem, quickly deliver pre-integrated products from vetted, trailblazing fintechs. Meet needs at every life stage—while maximizing revenue—with curated bundles like these and others:

  • Financial literacy for kids
  • Charitable giving
  • Gen Z starter kit
  • Solutions for seniors  
  • Savings and investment hub 
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Consumer-IS
Q2-IS-Consumer

Digital Onboarding

Simple, integrated onboarding

Lifetime relationships begin at onboarding. So, make account opening simple, but don’t stop there. Leverage every interaction to deepen engagement with Q2 solutions like direct deposit transfer and card switching.

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Money Movement

Payments for every need

Our money movement capabilities keep funds flowing to meet account holders’ evolving needs—from P2P to instant payments with Clearing House RTP® and Federal Reserve FedNowSM.

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Card Management

Easy, robust self service

Empower cardholders with online card management, including personalized controls, dispute tracking, digital card replacement, and other robust self-service features. 

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Contextual Personal Financial Management

A path to financial freedom

Pave the way to financial freedom with Q2 Contextual Personal Financial Management. Integrated into digital banking transactions, these tools go beyond convenience to create meaningful improvement to people’s lives.

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Proven outcomes

  • > 1 in 10 One in 10 digital banking customers uses Q2.
  • $1.4B In 2023, Q2 prevented $1.4B in business banking check fraud.
  • >1M Q2 helped customers onboard 1M+ new accounts last year.
  • >150%+ We’ve improved FI digital marketing success by 150%+.

Resources

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Proven success

  • Leading industry analyst IDC named Q2 a winner in the Omni-Experience Customer Engagement category for Axos Bank’s success with Q2 ClickSWITCH. 

    AXOS Bank
    Customer Engagement Winner
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  • “It says something that when we first went live with Q2, we were a little over $1.5B in assets, and now we’re $2.5B.”

    Justin Olson
    CIO
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  • “40 Percent of our Q2 Goals (personal financial wellness tool) users are Millennials, followed by 38 percent Gen Z. That’s 78 percent in the very demographic we’re trying to attract.”

    Lisa Fulton
    SVP and Chief Operations Officer
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  • “With Q2 Innovation Studio, we can go from inception to execution in six months or less—maybe even three months or less—which is warp speed in comparison to what we were doing in the past.”

    Tom Novak
    VP and Chief Deposits and Payments Officer
    Read story