Consumer Banking

  1. Digital Banking
  2. Consumer Banking

Consumer banking solutions built to deepen relationships

Today's consumers expect their financial institutions to know them, anticipate their needs, and show up at the right moment.

Q2's consumer banking solutions deliver personalized experiences on a single end-to-end platform, helping banks and credit unions build relationships that last.

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Digital banking built for lifetime relationships

With the right ecosystem of products and innovation, consumer banking can fuel profitable growth by acquiring and keeping stronger, lasting relationships.

  • From data to insights

    With tools to turn data into insights that tell every account holder’s story, you can anticipate needs and engage in the moments that matter. Q2 consumer banking software uses advanced analytics and AI integration to help banks and credit unions anticipate the evolving needs of today’s account holders. 

  • Dynamic personal experiences

    Curate personal experiences on tailored dashboards with just-in-time education and relevant offers that improve lives.

  • A platform for growth

    Grow your consumer, SMB, and commercial banking with one platform that evolves with your strategy, and the people you serve. A single, scalable digital banking platform makes serving multiple market segments easy and efficient.

  • Fintech Partner Ecosystem

    Q2 Innovation Studio gives financial institutions access to 215+ pre-integrated partner solutions, vetted by Q2 for quality and depth. Deploy curated fintech capabilities faster and do more for the people you serve at every stage of their lives.

Dynamic Personalization

Experiences that automatically evolve with people

Turn up the power of data insights, at every interaction. Starting with personalized homepages, Q2 is reimagining digital banking experiences that automatically evolve with people—without additional manual configuration or the need for more IT resources. It’s a fast track to meaningful engagement and loyalty. 

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Q2 Innovation Studio's Fintech Partner Ecosystem

Build, extend, and differentiate your digital banking experience

Q2 Innovation Studio's curated fintech partner ecosystem offers 215+ pre-integrated solutions vetted by Q2 for quality and depth.

Q2 Innovation Studio partners help you meet account holders at every stage of their financial lives while generating non-interest income for your institution with:

  • Financial literacy products for kids and family banking products that build trust early
  • Charitable giving tools that seamlessly integrate with everyday banking transactions
  • Gen Z and youth banking features that meet the needs of younger generations
  • Savings and investment hubs that make growing personal wealth simple
  • Solutions that protect seniors and keep their money safe
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Consumer-IS
Q2-IS-Consumer

Digital Onboarding

Simple, integrated onboarding

Lifetime relationships begin at onboarding. So, make account opening simple, but don’t stop there. Leverage every interaction to deepen engagement using Q2 solutions like direct deposit transfer and card switching, which make relationships stronger and deeper sooner. 

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Money Movement

Payments for every need

Our money movement capabilities keep funds flowing to meet account holders’ changing needs—from P2P to instant payments with Clearing House RTP® and Federal Reserve FedNowSM. The security and reliability built into Q2 consumer banking software help financial institutions of any size compete with fintechs like Venmo and CashApp.

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Card Management

Easy, robust self service

Empower cardholders with online card management, including personalized controls, dispute tracking, digital card replacement, and other robust self-service features. You’ll improve the account holder experience while reducing support call volume and cost. 

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Personal Financial Wellness

Q2 Contextual Personal Financial Management

Pave the way to financial freedom with Q2 Contextual Personal Financial Management. Integrated into digital banking transactions, these tools go beyond convenience to improve lives in meaningful ways.

A deposit transaction, for example, can prompt a message, offer, or tool to promote saving or investing. All are fully integrated into every transaction, with prompts that help align with everyday banking activities. 

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Mobile-First Banking

24/7 Access for the modern consumer 

Q2 Digital Banking is built to be a mobile-first experience on smartphones and other connected devices. Its responsive interfaces and intuitive navigation make it easy to handle most transactions with just a few taps, including mobile check deposit, P2P payment, bill payment, and card management. 

Robust security features like multi-factor authentication, encryption, and biometric login build trust while dynamic, personalized dashboards enhance experience.

What Q2 customers achieve

  • > 1 in 10 One in 10 digital banking customers uses Q2.
  • 1M+ Q2 helped customers onboard 1M+ new accounts in one year.
  • 100%+ We've helped improve our customers' digital marketing success by 150%+.

Resources

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How financial institutions grow with Q2

Financial services providers of all kinds trust Q2 to help accelerate growth, increase engagement, and strengthen loyalty. Read what they're saying about the impact of their Q2 partnership on business operations and account-holder experience.  

  • Leading industry analyst IDC named Q2 a winner in the Omni-Experience Customer Engagement category for Axos Bank’s success with Q2 ClickSWITCH. 

    AXOS Bank
    Customer Engagement Winner
    Read story

  • “It says something that when we first went live with Q2, we were a little over $1.5B in assets, and now we’re $2.5B.”

    Justin Olson
    CEO
    Read story

  • “40 Percent of our Q2 Goals (personal financial wellness tool) users are Millennials, followed by 38 percent Gen Z. That’s 78 percent in the very demographic we’re trying to attract.”

    Lisa Fulton
    SVP and Chief Operations Officer
    Read story

  • “With Q2 Innovation Studio, we can go from inception to execution in six months or less—maybe even three months or less—which is warp speed in comparison to what we were doing in the past.”

    Tom Novak
    VP and Chief Deposits and Payments Officer
    Read story