Welcome to the Q2 Chronicle, your monthly newsletter for the latest updates, insights, and resources from Q2. Stay informed about key topics this month, and click below to explore the full edition.
Bank of Ann Arbor leveraged Q2’s Positive Pay solution to stop $4.8 million in attempted fraud in a single year, protecting both customers and the institution. By combining innovative technology with proactive education, the bank boosted adoption to 44% of treasury accounts while delivering 100%+ ROI.
Utah Community Credit Union partnered with Q2 to transform its premium checking adoption—jumping from just 8% to over 40% in three months. By integrating premium checking account enrollment into the digital banking experience through Q2 Innovation Studio’s SDK, UCCU delivered a seamless, one-click upgrade experience members love.
GreenState Credit Union partnered with Q2 to digitize key services like Skip-a-Payment, cutting per-transaction costs by 80% while doubling efficiency. By leveraging Q2 Innovation Studio, GreenState delivered a seamless member experience that saved $8 million annually and freed employees to focus on meaningful financial conversations.
A strong marketing strategy is key to the success of Innovation Studio products. To support this, the IS End User Adoption team is launching a new webinar series to help FIs promote partner solutions that require end-user adoption. The series begins with an overview of the new Go-To-Market Onboarding resources available on the Q2 Customer Portal and will continue with partner-specific strategies aligned to consumer adoption cycles.
The first two webinars are scheduled for:
Discover how Rockland Trust redefined digital engagement with Q2 and Personetics. By delivering over 8 personalized messages per customer monthly, they’ve achieved 32% engagement and 73% five-star ratings. Learn how this strategy builds trust, deepens relationships, and drives results—while positioning the bank as a true financial ally.
October 1 | 1 p.m. ET
Q2 has once again been named a best-in-class vendor in Javelin Strategy & Research’s 2025 Small Business Digital Banking Scorecard. This recognition reflects our continued leadership in delivering innovative digital banking solutions that empower financial institutions to better serve small business customers.