15 Sep, 2025
Welcome to the Q2 Chronicle, your monthly newsletter for the latest updates, insights, and resources from Q2. Stay informed about key topics this month, and click below to explore the full edition.
Customer Success
Bank of Ann Arbor Stops $4.8M in Potential Fraud With Help from Q2
Bank of Ann Arbor leveraged Q2’s Positive Pay solution to stop $4.8 million in attempted fraud in a single year, protecting both customers and the institution. By combining innovative technology with proactive education, the bank boosted adoption to 44% of treasury accounts while delivering 100%+ ROI.
UCCU Partners with Q2 to Increase Premium Checking Account Adoption Rate by 500%
Utah Community Credit Union partnered with Q2 to transform its premium checking adoption—jumping from just 8% to over 40% in three months. By integrating premium checking account enrollment into the digital banking experience through Q2 Innovation Studio’s SDK, UCCU delivered a seamless, one-click upgrade experience members love.
Q2 Helps GreenState Reduce Costs While Strengthening its Member Experience
GreenState Credit Union partnered with Q2 to digitize key services like Skip-a-Payment, cutting per-transaction costs by 80% while doubling efficiency. By leveraging Q2 Innovation Studio, GreenState delivered a seamless member experience that saved $8 million annually and freed employees to focus on meaningful financial conversations.
Innovation
Q2 Innovation Studio Go-To-Market Webinars
A strong marketing strategy is key to the success of Innovation Studio products. To support this, the IS End User Adoption team is launching a new webinar series to help FIs promote partner solutions that require end-user adoption. The series begins with an overview of the new Go-To-Market Onboarding resources available on the Q2 Customer Portal and will continue with partner-specific strategies aligned to consumer adoption cycles.
The first two webinars are scheduled for:
- Sept 17 – Innovation Studio: Build Your Go-To-Market Strategy ›
- Oct 15 – Innovation Studio: Promote Tax Season Resources – Featuring Turbo Tax ›
Partner Webinar: How Rockland Trust Delivers Personalized Financial Guidance
Discover how Rockland Trust redefined digital engagement with Q2 and Personetics. By delivering over 8 personalized messages per customer monthly, they’ve achieved 32% engagement and 73% five-star ratings. Learn how this strategy builds trust, deepens relationships, and drives results—while positioning the bank as a true financial ally.
October 1 | 1 p.m. ET
Q2 News
Q2 Recognized as Best-in-Class by Javelin in 2025 Scorecard
Q2 has once again been named a best-in-class vendor in Javelin Strategy & Research’s 2025 Small Business Digital Banking Scorecard. This recognition reflects our continued leadership in delivering innovative digital banking solutions that empower financial institutions to better serve small business customers.