Lessons in Loyalty: A Live Q&A With Gen Z Consumers
16 Sep, 2025

Younger generations are critical to the future of banks and credit unions.
To help inform your strategy to build lifetime relationships with them, we invited a panel of Gen Z consumers to answer questions sent to us from financial institutions. Hear the recording of this candid coversation and get practical lessons in what they truly need to become loyal.
Amplify Credit Union Chief Experience Officer Stacy Armijo joins the discussion to provide the added perspective from a leader actively shaping experiences that resonate with younger account holders.