18 Aug, 2026
Your Q2 News for August
Welcome to the Q2 Chronicle, your monthly newsletter for the latest updates, insights, and resources from Q2. Stay informed about key topics this month and explore the full edition below.
DIGITAL INNOVATION
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August Q2 Customer Innovation Series: Designed to Deliver: How Q2 Builds Features That Work for the Whole Financial Institution
When: Friday, August 28 | 11 a.m. CT
This episode walks through three features at different stages of Q2's product journey, showing how thoughtful design drives everything from seamless user experiences to streamlined back-office operations, plus an early look at what's coming next.
September Q2 Customer Innovation Series: Banking Beyond Transactions: Q2's Latest Consumer Digital Innovations
When: Friday, September 25 | 11 a.m. CT
This session covers the latest updates across Q2's consumer line of business, including a back-office UI upgrade that streamlines how your teams manage Discover, new partnership opportunities through Innovation Studio, and a redesigned Account Details page built to improve the account holder experience.
Complimentary One-on-One Innovation Studio Go-to-Market Consultation
As strategic planning season approaches, now is the perfect time to strengthen your Innovation Studio go-to-market strategy. Throughout August and September, our End User Adoption Team is offering complimentary one-hour consultations to help you maximize awareness and adoption of your Innovation Studio partner solutions.
During these sessions, you'll review go-to-market onboarding resources, explore seasonal campaign opportunities, learn best practices for leveraging SMART and Discover, and build a customized marketing roadmap, leaving with a clear, actionable plan to drive adoption.
Reserve your complimentary one-hour consultation today ›
Q2 NEWS
Join Us at Dev Days 2026
Join Q2 experts and fellow developers in Austin to compare approaches, see what's working for different teams, and explore new ways to build on the Q2 platform. You'll also get an early look at the future ideas and technical strategies, plus practical insights and new connections to fuel your continued learning.
Explore Dev Days and register today ›
New Discussion Group: CISO 2 CISO: Navigate Security in the AI Era
Connect with fellow security, risk, and compliance leaders in the Q2 Customer Portal to exchange practical perspectives on AI, cyber resilience, and data governance. This trusted space keeps you informed on Q2's defensive program and emerging priorities while connecting you with peers facing similar challenges.
Sequence Is the Strategy for SMB Growth
At CONNECT 26, Q2's Michelle Annett led a panel tackling a question straight from the conference floor: in what order should financial institutions roll out small business products? The answer, a three-pillar approach built around acquisition, relationship deepening, and differentiation, helps you grow SMB deposit relationships without overwhelming operations teams or account holders. The framework prioritizes sequence over speed, data over guesswork, and the language of business owners over bankers.
INDUSTRY PERSPECTIVE
New Cut to Context Episodes
Why Mission Fed Makes Developers Earn the Right to Use AI
Orion Severhill, VP of Digital Channels & Strategy at Mission Fed Credit Union, doesn't hand AI coding tools to everyone on his team, junior developers have to learn to write code first, and struggle through it, before they're given access to anything that does it for them. It's a contrarian stance in an industry racing to automate everything. Hear the full conversation with Q2 CTO Adam Blue on Cut to Context.
Your Best Customers Have Two Banks. Are You the Primary?
On this episode of Cut to Context, Adam Blue sits down with Jim Marous, co-publisher of The Financial Brand, to talk about silent attrition, the problem hiding in plain sight. Most institutions assume their best customers are loyal because the checking account is still open, but that money is quietly flowing to Robinhood, SoFi, and Chime every payday. The conversation explores how AI can turn deposit flow data into proactive, personalized outreach for institutions willing to act on it.
What Six Months of Data Tells Us About the Commercial Banking Market
The latest episode of The Purposeful Banker is a mid-2026 reality check worth your time, even if you don't subscribe to the monthly Market Update blog. Anna-Fay Lohn, senior strategic business advisor for Q2 and author of the monthly Commercial Loan and Deposit Pricing Market Update, compares January's State of Commercial Banking report projected with what the proprietary Q2 PrecisionLender data has shown since. The headline finding: activity is strong, new business now accounts for 80% of pricing activity, up from 77% at year-end, but the revenue picture is more complicated.
CUSTOMER SUCCESS
How OlyFed Brings Its Community Mission to Digital Banking
One of only three mutual banks in Washington State, OlyFed reinvests roughly 10% of its profits back into the communities it serves. See how OlyFed uses Q2 to unify its retail and business banking experience, win larger commercial customers, and drive financial wellness through tools like SavvyMoney credit-score monitoring.
How Susser Bank Delivers Big-Bank Capabilities to Midsized Businesses
Old-fashioned service meets cutting-edge technology at Orange Bank & Trust, a New York institution that has reshaped its strategy to go head-to-head with the nation's largest banks. See how Orange Bank uses Q2 to tailor experiences for diverse commercial clients and deepen relationships across some of its most competitive markets.