Detect fraud, assess risk, manage compliance, and more

The biggest efficiency for us has been with Centrix, especially positive pay. The fact that it is integrated with reconciliation makes it much easier for our customers to interact and address their needs in a single solution. This has been most beneficial when working with our larger corporate customers.

 

Instead of having one resource spend 75% of their time on disputes, now it’s less than 20% of their time, so CentrixDTS has saved us a lot in personnel cost.

PIQS makes recognizing over-the-limit credit files easier and faster. Pulling reports of ACH returns for monthly Board meetings-something that would take me six or seven hours before-now takes 30 minutes with PIQS.

Before Centrix, we had under 200 customers on positive pay. Now, with Centrix Exact/TMS, we’re onboarding five or six new users a week. At last count, we had more than 1700 users.

I want to let you know how much time and effort the Centrix Dispute Processing System has saved our company. The case management, automation, and audit controls have greatly simplified out procedures and given us confidence that we are in compliance.