1. Commercial Banking
  2. Direct Data Services

Commercial Banking Direct Data Services

Q2 Direct Data Services gives community and regional banks the ERP integration and direct payables capabilities that connect commercial clients' accounting systems to their digital banking platform. Large commercial clients expect that integration, and without it, reconciliation stays manual and error-prone.

See how
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Drive accounting department efficiency

Moving back and forth from the online banking platform to the accounting system to reconcile transactions is a picture of inefficiency for commercial customers. With Direct Data Services, you can give them the accounting simplicity and automation they demand.

Automate payment processing

Enable customers to skip the online banking login and send payments files directly to Q2 through file exchange or API integration with their ERP/accounting system. 

Keep safeguards in place

Maintain the same controls available in the Q2 Digital Banking Platform®, as well as fraud analysis through Q2 Sentinel™.

Answer commercial client demand

Provide the automation and integration that many larger companies say is a must-have for their banking relationship.

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Process payments directly

With Q2 Direct Payables, financial institutions can automate the delivery and receipt of ACH and wire payments, with near-term plans to include check, card, instant payments, and mixed payments files. Payments can be sent via SFTP batch or through API integration with the customer’s ERP/accounting system. 

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Streamline processes with accounting system integration

Give commercial accounting departments hours back in their day by providing integration with their ERP/accounting system through Q2 Direct ERP. Staff members can conduct all transactions in their ERP and skip the added step of entering transactions in the Q2 Digital Banking Platform.

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Automated account reconciliation data delivery via CSV, BAI, and MT formats

Quickly and easily give business customers the critical information they need. With Q2 Direct Account Recon, customers can have CSV, BAI, and MT account data delivered to an SFTP folder for pickup. Soon, customers will be able to get formatted reports through secure email or via API integration with their ERP. 

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Q2 Direct Data Services adoption to date

Direct Payables at work

  • 22 FIs live
  • 150K+ payments initiated
  • Nearly
    $40B in payments made

Direct ERP at work

  • 5 FIs live
  • 45+ commercial companies actively accessing real-time banking data through their ERP environments
*As of September 2026

How does Direct Data Services benefit commercial customers?

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    Save customers time and money

    Enable commercial customers to lower accounting costs by processing transactions with less manual involvement.

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    Reduce fraud risks and human error

    Less manual involvement means fewer opportunities to introduce human error. 

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    Increase cash flow

    Reduce processing time and offer more control over payment dates.

FAQs

What is ERP integration in commercial banking?

ERP integration connects a commercial client's enterprise resource planning or accounting system directly to their bank's digital banking platform so staff can send payments and receive account data without logging into digital banking separately. Q2 Direct Data Services provides that connection through file exchange or API integration.

How do commercial clients send payment files to their bank through Q2?

With Q2 Direct Payables, clients send ACH and wire payment files by SFTP batch or through API integration with their ERP or accounting system, skipping the online banking login entirely. The same controls available in the Q2 Digital Banking Platform still apply, including fraud analysis.

What account reconciliation formats does Q2 support?

Q2 Direct Account Recon delivers CSV, BAI, and MT account data to an SFTP folder for customer pickup. Q2 plans to add delivery through secure email and through API integration with the client’s ERP.

Which payment types does Q2 Direct Payables support?

Q2 Direct Payables automates the delivery and receipt of ACH and wire payments today. Check, card, instant payments, and mixed payment files are on the near-term roadmap.

How many financial institutions use Q2 Direct Data Services?

As of September 2026, 22 financial institutions are live on Q2 Direct Payables, having initiated more than 150,000 payments worth nearly $40 billion. Five financial institutions are live on Q2 Direct ERP, supporting more than 45 commercial companies that access real-time banking data inside their ERP environments.

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