1. Products
  2. Platform Overview
  3. Integrated Back-office

Total control in one back-office tool

Q2 provides a modern, unified back office that empowers your staff to manage the entire digital channel through a single pane of glass. 

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A single pane of glass

An OKTA-powered single sign on solution allows your team to access multiple Q2 back-office systems and near-real-time digital banking data, with simple user management workflows and personalization by role.

  • Dispute tracking
  • Positive pay
  • Security
  • Customer portal
  • Account opening
  • Marketing and messaging
  • User management
  • Transaction management

Customer experience starts with the employee experience

Q2 Console is a new web-based UI that integrates all of our digital banking back office functionality. It’s designed to make your team’s lives easier and their work more efficient.

User management

Create and manage customers, users, and logins across Q2 products

Reporting

Understand utilization through real-time reporting and live-session data and visualizations

Configuration

Manage no-code changes to text, themes, colors, and images within digital banking

Resource center

Quick access to notes, training, and updates to the back office

Secure messaging

Handle secure messaging with account holders directly within Console

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An experience equal to the platform

Our back-office tools feature a modern, web-based UI/UX that you’d be proud to put in front of account holders.

Seamless connections to your CRM

Connect your CRM system to your digital banking platform for a single view of your banking and business information.

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Additional benefits

  • Employee support

    Our back-office technology is an extension of the Q2 experience: the same robust, user-friendly, personalized experience that your account holders enjoy.

  • Faster onboarding, less friction

    An easy-to-use interface means less friction, so that your employees can better perform their jobs without onerous training demands or multiple vendor technologies to learn.

  • Technology that leads with efficiency

    Make faster decisions with a user-friendly experience that allows your employees to view and understand customer behavior and needs faster.

Resources

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