Continuous delivery of platform updates
Targeted updates with zero downtime
Q2 delivers critical updates immediately, ensuring you always have the most current code with zero downtime or service disruptions.
You control the customer experience
While new updates can be delivered to your account holders quickly and easily, you control the testing and release schedule for customer-facing upgrades.
Automated enhancements and fixes
Security and performance enhancements and bug fixes are continually automated. Even new features can also be delivered.
What does continuous delivery mean for your financial institution?
Faster delivery of innovation and speed to revenue
As Q2’s research and development efforts produce innovative new products, your FI can unlock new features, deliver more value quicker and at scale, and accelerate new revenue.
Plus, continuous innovation with our open SDK and developer community can seamlessly deliver hundreds of pre-built fintech integrations bringing opportunities to build non-interest income.
No downtime for your FI’s digital channel
Significantly improve the customer upgrade experience.
Reinforce trust in your brand
Customer trust depends on your end users knowing what to expect at all times. With Q2, you time upgrades that affect your account holders’ experience according to their specific needs.
Advisory Services for extended support
Q2’s Advisory and Premier Services provide enhanced support for product delivery via specialized consulting and staff augmentation.
What results do financial institutions see with Q2's continuous delivery?
- 1% faster upgrades
- 99.1% success rate of updates
“As we’ve said many times, Q2’s personal services are highly regarded. Conversions are stressful, but Q2’s oversight and guidance most definitely prepared us for the impact of the conversion on our customers and our organization’s resources.”
EVP & Chief Retail Banking Officer
Demystifying the Cloud for Financial Professionals eBook
Learn why a distributed cloud approach is well suited for continuous integration and delivery.
FAQs
What is continuous delivery in digital banking?
Continuous delivery is a software deployment model where platform updates, security patches, and bug fixes activate without requiring manual intervention. Q2 uses this model to keep the digital banking platform always up to date, without requiring upgrade requests or coordinating maintenance windows.
Does continuous delivery cause downtime for account holders?
No. Q2 delivers back-end updates, including security patches and performance fixes, with zero downtime to the digital channel. Account holders continue using the platform without interruption while updates are applied.
How does Q2 separate security updates from customer-facing upgrades?
Q2 handles security and performance updates automatically in the background. Institutions controls the timing and release schedule for account holder-facing changes, including UI updates and new features. This separation lets teams test and stage visible changes on their own schedule while staying current on security.
Do financial institutions control when account holder-facing upgrades go live?
Yes. Financial institutions decide when to push visible changes to account holders. Q2 delivers the update to the environment, and teams control the testing, staging, and release timeline. This provides the speed of automated delivery without losing control over the account holder experience.
What support does Q2 provide during platform upgrades?
Q2's Advisory and Premier Services teams provide consulting and staff augmentation for product delivery. These services include pre-launch preparation, call center readiness, marketing communications planning, and commercial customer testing to support a smooth rollout.
Learn more about the Q2 platform
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Q2 Extensibility
Easily build the customizations your FI wants.
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Q2 Integration Framework
Hundreds of prebuilt fintech integrations are ready to go.
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Q2 Integrated Back Office
Lessen back-office stress while still getting more done.