Q2 and SavvyMoney Enable GreenState Credit Union with their Digital Banking Transformation

GreenState leverages Q2 functionality to launch SavvyMoney, an easy digital credit-scoring solution for members.

Generated $1 million in new home equity loans and credit cards in the first eight months
33,000 members were actively using in first eight months
Exceeded 20% enrollment in the first 90 days with high engagement

"Besides our core offerings, digital banking is the single most important function. When you look at the total number of transactions, Q2 is one of the most important partners and systems we have."

Scott Schmidt, Vice President of Digital Transformation

About GreenState Credit Union

Headquarters: North Liberty, Iowa
Assets Under Management: $9.4 billion
Solutions: Q2 Digital Banking Platform, Q2 Innovation Studio, SavvyMoney

Challenge

GreenState Credit Union needed a digital transformation

GreenState Credit Union needed to increase their digital offerings to provide members with a best-in-class experience. They were already using Q2 for their core system, but GreenState wasn’t leveraging the additional functionality Q2 had to offer, such as Q2SMART, SavvyMoney or EVE Extract.

Solution

SavvyMoney offers enhanced value and services to members

GreenState and Q2 created a three-year digital roadmap that included launching several new Q2 solutions, including SavvyMoney. As part of Q2’s dashboard, SavvyMoney provides members with easy use through their digital banking app, allowing them to view their credit score and full report daily for free.

Results

Q2 Innovation Studio and SavvyMoney have provided GreenState with the ability to:

Generate $1 million in new home equity loans and credit cards
Increase their Net Promoter Score (NPS ) based on member feedback of SavvyMoney's functionality
Create a dynamic and robust member database, offering customized financial wellness advocacy and helping members avoid decisions that may negatively impact their credit score